Services

Production Deployment

A hardened deployment with integrations, access controls, operational documentation, training and acceptance testing.

Plan a deployment From $20,000 · Typically 6–12 weeks

Who it is for

Organisations with a proven workload that now need it to run reliably for real users, inside their own boundary.

Engagement journey Four stages: Assess gives a decision, Pilot gives evidence, Deploy gives a service, Operate gives ongoing support. You can stop after Assess or Pilot, for example to stay hosted. Performance Rescue is a separate entry for existing deployments that joins at Deploy. Stop: stay hosted, or not yet A valid, paid-for outcome Performance Rescue for existing deployments 01 Assess → Decision 02 Pilot → Evidence 03 Deploy → Service 04 Operate → Support You are here Engagement journey Assess gives a decision, Pilot gives evidence, Deploy gives a service, Operate gives support. You can stop after Assess or Pilot. Performance Rescue joins at Deploy. Stop stay hosted / not yet Rescue existing deployments 01 Assess → Decision 02 Pilot → Evidence 03 · here Deploy → Service 04 Operate → Support
Each stage stands on its own and ends in something you can use. Stopping after an assessment or pilot is a normal, paid-for outcome.

The problem it resolves

Getting a model to answer is easy. Running it with identity, permissions, monitoring, upgrades and support is where most private-AI projects stall.

What we need from you

  • An accepted pilot, or equivalent evidence
  • Target infrastructure and the procurement route for any hardware
  • Identity provider, document sources and integration owners
  • Operational owner and support expectations

What you receive

  • Deployed, access-controlled service in your environment
  • Integrations with agreed document sources and your identity provider
  • Monitoring, logging policy and a documented data boundary
  • Regression test suite, carried over from the pilot
  • Runbooks, admin training and user guidance
  • Acceptance testing signed off by your named owner

Not included

  • Hardware cost (quoted separately or bought directly from suppliers)
  • Ongoing operation after acceptance (see Managed Private AI)
  • Changes to systems outside the agreed scope

How the result is accepted

  • Regression suite passes on the production configuration
  • Permission and disclosure tests pass
  • Agreed latency and concurrency targets are met at the measured load

Commercial structure

From $20,000, typically 6–12 weeks. Excludes hardware, taxes and third-party licences. Final price is fixed in a written scope before work starts.

Dipankar Sarkar · Engagement owner, Neul Labs Limited
One named person is accountable for scope, commitments and acceptance on every engagement, including work delivered with specialist partners.

Typical situations

Private document assistant

“We need AI over confidential documents, but cannot send them outside our infrastructure.”

Production deployment rescue

“Our prototype worked in the demo, but it is slow, unreliable or unsafe with real users.”

Frequently Asked Questions

Do we have to buy hardware through you?

No. You can buy directly from suppliers. We provide the specification, compare quotes against the same scope, and test what arrives. Any supplier referral fee is disclosed and never decides the recommendation.

Who does the work?

Our engineers, plus vetted specialists where the work needs them. Either way, one named owner is accountable for scope, delivery and acceptance.

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