Services

Workload Proof Pilot

A bounded implementation of one workload, tested against examples and acceptance criteria you agree up front.

Discuss a pilot From $8,000 · Typically 3–6 weeks

Who it is for

Teams with a completed assessment, or an equivalent clear brief, who need evidence before committing to production spend.

Engagement journey Four stages: Assess gives a decision, Pilot gives evidence, Deploy gives a service, Operate gives ongoing support. You can stop after Assess or Pilot, for example to stay hosted. Performance Rescue is a separate entry for existing deployments that joins at Deploy. Stop: stay hosted, or not yet A valid, paid-for outcome Performance Rescue for existing deployments 01 Assess → Decision 02 Pilot → Evidence 03 Deploy → Service 04 Operate → Support You are here Engagement journey Assess gives a decision, Pilot gives evidence, Deploy gives a service, Operate gives support. You can stop after Assess or Pilot. Performance Rescue joins at Deploy. Stop stay hosted / not yet Rescue existing deployments 01 Assess → Decision 02 · here Pilot → Evidence 03 Deploy → Service 04 Operate → Support
Each stage stands on its own and ends in something you can use. Stopping after an assessment or pilot is a normal, paid-for outcome.

The problem it resolves

Demos succeed on hand-picked questions and fail on real ones. A pilot replaces impressions with measurements on your own tasks.

What we need from you

  • An agreed test set: questions or tasks with expected outcomes
  • Access to an approved environment (yours, or one we provision to your specification)
  • Authorised sample data and the permission model that governs it
  • A named person who will accept or reject the result

What you receive

  • Working implementation of the agreed workload in the approved environment
  • Evaluation report: answer quality, retrieval and permission tests, time to first token, end-to-end latency and resource use
  • Versioned record of the model, runtime, quantisation, hardware and settings tested
  • A list of external dependencies found, such as authentication, updates and telemetry
  • Production recommendation and a fixed quote for the next stage

Not included

  • Organisation-wide rollout
  • High-availability or disaster-recovery setup
  • Ongoing support after the pilot period

How the result is accepted

  • Agreed pass thresholds on the test set are met, or the report explains why not and what would change that
  • No cross-user document leakage in the permission tests
  • Results can be reproduced from the recorded configuration

Commercial structure

From $8,000, typically 3–6 weeks. Excludes hardware, taxes and third-party licences. Final price is fixed in a written scope before work starts.

Dipankar Sarkar · Engagement owner, Neul Labs Limited
One named person is accountable for scope, commitments and acceptance on every engagement, including work delivered with specialist partners.

Typical situations

Private document assistant

“We need AI over confidential documents, but cannot send them outside our infrastructure.”

Frequently Asked Questions

What if the pilot fails its acceptance criteria?

You get a report explaining why, what would need to change, and whether it is worth continuing. A clear "no" is a valid and useful result.

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